Last updated: September 2026
This Privacy Policy explains how La Hesperia Cloud Forest Reserve collects, uses, and protects your personal information when you visit our website or contact us about our programs.
La Hesperia is a privately owned cloud forest reserve and sustainable farm located at Km 58, Vía Aloag–Santo Domingo, Pichincha, Ecuador. We offer research, volunteering, worldschooling, remote work, and related programs. You can reach us at alexandra@lahesperia.com or via WhatsApp at +593 999 578 369.
We collect information you provide directly to us, including:
We do not collect payment information directly — any program payments are handled through agreed-upon channels communicated at the time of confirmation.
We use your information only to:
We do not use your information for automated marketing, profiling, or any purpose beyond the above.
We do not sell, rent, or share your personal information with third parties, except where required to coordinate your arrival or stay (e.g., local transport providers) or where required by Ecuadorian law.
We primarily communicate via WhatsApp and email. By contacting us through these channels, you acknowledge that messages may be stored on those platforms according to their respective privacy policies (WhatsApp/Meta, and your email provider).
We retain your personal information for as long as necessary to manage your program participation and for a reasonable period afterward for record-keeping. You may request deletion of your information at any time by contacting us directly.
You have the right to:
To exercise any of these rights, contact us at alexandra@lahesperia.com.
This website uses the Meta Pixel, a measurement tool provided by Meta Platforms (Facebook and Instagram). It places cookies and records information about your visit, including the pages you view, the forms you submit, and the links you click. We use this to understand whether our advertising is reaching the families, researchers, and volunteers our programs are meant for.
The pixel also uses a feature called automatic advanced matching. When you submit a form, details such as your email address or phone number are converted into an irreversible code inside your browser before being sent to Meta. Meta does not receive these details in readable form. This allows us to see which campaigns lead to genuine inquiries.
You can opt out at any time. Most browsers allow you to block third-party cookies and trackers from their privacy settings. You can also adjust how your data is used in your Facebook or Instagram ad preferences, or install an extension that blocks tracking scripts. Blocking the pixel does not affect your ability to use this website or to contact us.
We may add Google Analytics in the future. If we do, this policy will be updated before that tool goes live. Questions about tracking on this site can be sent to alexandra@lahesperia.com.
Our website contains links to third-party sites including Fundación Tangaré, La Hesperia Art Boutique, Instagram, and Facebook. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
We may update this policy periodically. When we do, we will update the date at the top of this page. Continued use of the website following any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or how we handle your information, contact us at alexandra@lahesperia.com or via WhatsApp at +593 999 578 369.